Frequently Asked Questions

Some things you need to know and some things you might want to know…

What is your photo style?

My style of photography is often called photo-journalistic or documentary. What does that mean? It means I don’t run around posing everyone, instead I become part of your day, part of what’s going on, a quiet observer of things. I capture the real, the unposed, the natural. I know that your life is bigger than a one dimensional moment and it’s up to me to capture a splice of the bigger picture and make sense of it.  All the love, the tears and the joy. All the unguarded moments.

Do you require a deposit?

Yes. A 50% deposit will secure your date.  All deposits are non-refundable, but where possible I am happy to reschedule.

When is full payment required?

Full payment is required prior to your photo date.

What do you mean when you say an “on location” photo-shoot?

An on location photo shoot simply means, I work in the real world, not in a studio. I will travel to your home or your favorite place. The world is your oyster, so take me to your favorite place –  if it’s the Alps that’s where we’ll go, if it’s a remote island in the Carribean that’s where we’ll go. That’s what on location means.

What if my location is outside the included travel zone?

All my photo packages include a free travel zone in the fixed fee. However, if your favorite location is outside the free travel zone for your selected package, for example, you want to travel to NSW or NYC, the location is classified as non- local and it will incur additional travel fees, like airfares, accommodation etc. We can discuss this when you get in touch

Is there a surcharge for public holidays?

Yes, there is a 20% surcharge on all packages.

Will you travel between different locations on the day? (ie from brides home to grooms etc)

Of course I will. Important note: – Remember to allow travel time between each location when you are planning your day and considering how many hours you will require me.

How many digital images will I receive?

It varies depending on your package – but you will receive every image that has passed the Lisa test. That means it has been edited, it demonstrates my style and is up to my exacting professional standard. (Please note – while you will not receive all the images –  you will receive the best ).  As an indication: 4 hour Wedding –  approx 80 digital images. Full day Wedding –  approx 160 digital images. Family portrait – approx 20 digital images.

You will receive your fully edited, professionally finished digital images via a personal Dropbox link. The digital files will be in both high-resolution, suitable for printing enlargements and low-resolution, suitable for social media use.

When will I receive my digital images?

Portrait sittings: within 7 – 10 days
Weddings: within 14 – 21 days

What is the best time to schedule a photo date?

Please note all outdoor sessions must take place within 2 hours of sunset. Think… Search light VS Candle light.
Early morning or late afternoon is best. The light at this time is your friend. Avoid harsh mid-day sun… it is not your friend.

Videographers vs Photographers.

If you’re going to book a Videographer make sure they’re nice. We’ll both be vying for the best shot, so a videographer that knows how to share is a good choice. Choosing the “nice videographer and nice photographer” combo ensures you’ll end up with a great video and photo story.

Do you do prints?

Yes I can, but printing the enlargements yourself will save you a bucket load of cash. My rates  will depend on what size you require, the paper stock you use and will also include a fee for my time.

Do you do a Wedding Album?

Yes I can, but with so many online album services available, printing your own album will save you a bucket load of cash. My rates for albums will depend on the size of album you require, the paper stock you choose, and other variables, including a fee for my time.

Will we get a chance to meet you before the big day?

Definitely! If we’re going to be spending time together, we need to like each other. A catch up over a wee beverage and we’ll soon know if we’re made for each other.

Who owns the (c) Copyright of the photographs?

Copyright in the photographs remains with the photographer aka me. But you can use the photos to share on social media and you can print as many as you need for personal, non-commercial use.  All the legalities are covered in my booking form. Use of images for commercial purposes will incur licensing fees

Have another question?  Email me lisa@thesocialphotographer.com.au